Shipping policy
Processing & Delivery Time
Orders are typically delivered within 5–10 business days after processing. Delivery times may vary due to carrier delays, holidays, or other circumstances outside of our control.
Shipping Address Responsibility
Customers are responsible for ensuring that the shipping address entered at checkout is accurate and complete. We are not responsible for lost, delayed, or misdelivered packages due to incorrect or incomplete address information provided at checkout.
Lost or Undelivered Packages
If an order has not been delivered within 30 days of the shipping date, customers may contact us for assistance. In such cases, we will offer either a full refund or a replacement, at our discretion.
Carrier Issues
Once an order has been shipped and marked as delivered by the carrier, responsibility transfers to the customer. We are not liable for packages marked as delivered but reported missing.
If you have any questions regarding shipping, please contact our support team.